Why is Eufy Doorbell Offline? Here are Some Fixes

Security is the main concern in the modern-day era and surveillance doorbells are an essential gadget to secure your premises. Similarly, Eufy doorbells are the best example of modern security solutions for your home However, sometimes, users do face the Eufy doorbell offline issue.

Generally, multiple causes are responsible for this issue, internet disconnectivity and power issues being the main ones. Additionally, in this blog, you will find the reasons behind why Eufy doorbell is offline as well as tips to fix the error. To know more, read further.

Factors Behind the Eufy Doorbell Offline Issue

Except for connectivity, issues and power issues, other reasons are responsible for why is my Eufy doorbell offline. They are mentioned as follows:

Changed the wifi network
The doorbell is out of the router’s network’s range
Poor network speeds
Signal obstructions
Inaccurate doorbell settings
Wiring issues
Issues with the router

How to Solve the Eufy Doorbell Camera Offline Issue?

Since you are familiar with why Eufy Doorbell Keeps Going Offline. Now, it is time to learn about the troubleshooting tips that will assist you in solving the issue. In the below section, you will find some easy fixes mentioned below:

Stabilise the Internet

Since internet connectivity is one of the primary causes behind Eufy Doorbell Offline. Thus, it is important to stabilize the internet. Additionally, you can use ethernet cables to secure the internet.

Ensure Adequate Power Supply

Insufficient power supply is also a reason why the Eufy doorbell goes offline. Therefore, keep in mind that there is ample power supply. Also, make sure that you have connected the power wires to the accurate doorbell terminals.

Inspect the Wifi Network.

Make sure that your Eufy camera is connected to a strong wi-fi network. Also, ensure that you enter the accurate SSID and password. Apart from that, be sure that the device is configured to the recommended 2.4 GHz frequency bandwidth.

Position the Doorbell Within the Router’s Range

Make sure your doorbell is installed within the router/mesh’s network range. If it is out of the router’s network range, then Doorbell Camera Offline will appear for sure.

Remove Technical Barriers

Keep in mind that you eliminate network barriers like sheer curtains, heavy furniture, microwaves, mirrors, baby monitors, cemented walls, etc to avoid Eufy doorbell keep going offline.

Check the Doorbell Settings

You also need to access the admin interface of the doorbell and check the wifi connectivity settings. Make sure you save the configurations that you made earlier.

Use Accurate Admin Details

If you have changed the network, then be sure to log in with the new username and password that you have set for the current wifi. Also, save the settings on your doorbell.

Reboot the Router

Sometimes Eufy doorbell goes offline due to problems with the router. These are technical glitches, bugs, outdated firmware, and more. To get rid of networking device issues, power cycle the router.

Contact ISP Authority

If there is frequent connection drop-off or poor network signals, then you must contact your ISP provider. They will guide you to fix this and if they have restricted the access, then also authorize you with the login.

Reboot the System Panel and the Doorbell Camera

To get rid of the Eufy Doorbell Says Offline problem, you need to power cycle the smart hub and camera. To do so, you need to disarm the doorbell system and then power off the doorbell manually.

Factory Reset the Camera Doorbell

If none of the above-discussed methods work, then reset the smart buzzer. This will bring your camera doorbell to the default settings and you have to reconfigure it from scratch.

If you still want to explore more about the Eufy gadgets, then get in touch with us here!